Tech Support

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Tech Support

Postby Mikah » Thu Jan 29, 2009 3:25 pm

Tech support: What kind of computer do you have?
Customer: A white one.

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Customer: Hi, this is Celine. I can't get my diskette out.
Tech support: Have you tried pushing the button?
Customer: Yes, sure, it's really stuck.
Tech support: That doesn't sound so good; I'll make a note.
Customer: No .. wait a minute... I hadn't inserted it yet... it's still on my desk... sorry...

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Tech support: Click on the 'my computer' icon on to the left of the screen.
Customer: Your left or my left?

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Customer: Hi, good afternoon, this is Martha, I can't print. Every time I try, it says 'Can't find printer'. I've even lifted the printer and placed it in front of the monitor, but the computer still says he can't find it...

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Customer: I have problems printing in red...
Tech support: Do you have a color printer?
Customer: Aaaah...................thank you.

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Tech support: What's on your monitor now, ma'am?
Customer: A teddy bear my boyfriend bought for me in the supermarket.

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Customer: My keyboard is not working anymore.
Tech support: Are you sure it's plugged into the computer?
Customer: No. I can't get behind the computer.
Tech support: Pick up your keyboard and walk 10 paces back.
Customer: OK
Tech support: Did the keyboard come with you?
Customer: Yes
Tech support: That means the keyboard is not plugged in. Is there another keyboard?
Customer: Yes, there's another one here. Ah...that one does work.

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Tech support: Your password is the small letter a as in apple, a capital letter V as in Victor, the number 7.
Customer: Is that 7 in capital letters?

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Customer: I can't get on the Internet.
Tech support: Are you sure you used the right password?
Customer: Yes, I'm sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?
Customer: Five stars.

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Tech support: What anti-virus program do you use?
Customer: Netscape.
Tech support: That's not an anti-virus program.
Customer: Oh, sorry...Internet Explorer.

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Customer: I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears.

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Tech support: How may I help you?
Customer: I'm writing my first e-mail.
Tech support: OK, and what seems to be the problem?
Customer: Well, I have the letter 'a' in the address, but how do I get the circle around it?

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Customer : Hi, since this morning I've been trying to print some document, but my printer doesn't seem to work.
Tech support: Are you running it under windows?
Customer: No, my desk is next to the door, but that is a good point. The man sitting in the cubicle next to me is under a window, and his printer is working fine.

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Tech support: Okay Bob, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter "P" to bring up the Program Manager.
Customer: I don't have a P.
Tech support: On your keyboard, Bob.
Customer: What do you mean?
Tech support: "P".....on your keyboard, Bob.
Customer: I'M NOT GOING TO DO THAT!!
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Postby Mjölnir » Thu Jan 29, 2009 6:39 pm

I´m still searching the Any key...


and working in IT support is fun, i can tell out of expierence :D
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Postby Gabbie » Thu Jan 29, 2009 6:44 pm

Isn't it lovely to be IT-supporter! :P
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Postby Iria » Fri Jan 30, 2009 9:51 am

Not sure if I read here about it, but this thread on WoW forums deserves a mention, if you're talking about tech support.

http://forums.worldofwarcraft.com/threa ... 7&pageNo=1
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Postby Theseus » Fri Jan 30, 2009 11:00 am

Oh man, that sounds some of the stuff I got in my IT support days. Most of the time I was nice about it, however if the caller was an asshole, then the BOFH in me would come out.
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Postby Asterran » Fri Jan 30, 2009 11:16 am

Some more here:

http://www.rinkworks.com/stupid/

Enjoy! :D
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